Mahjee Code of Conduct

At Mahjee, we are dedicated to creating a culture of integrity, respect, and ethical responsibility that extends beyond our organization to include our valued customers, such as water utilities, municipalities, and all stakeholders who rely on our solutions. This Code of Conduct outlines our commitment to upholding the highest standards of professionalism and fostering positive, collaborative relationships with all those we serve.

Integrity and Ethics are fundamental to Mahjee’s operations. We strive to conduct business transparently and in compliance with all relevant laws and regulations. Our customers depend on us to be reliable partners, and we maintain that trust by avoiding conflicts of interest and adhering to ethical business practices. We are committed to fairness and honesty in all our dealings, ensuring that our decisions and actions prioritize the well-being of our customers and the communities they serve. Bribery, corruption, and fraudulent behavior are not tolerated under any circumstances, as we believe in earning business through the merit of our solutions and the trust we’ve built.

Respect and Inclusion are at the core of Mahjee’s culture, recognizing that diverse perspectives lead to better solutions, especially in industries as vital as water management and public service. We treat everyone—customers, partners, employees, and community members—with dignity, embracing differences in race, ethnicity, gender, religion, age, disability, and other protected characteristics. Our inclusive approach helps us understand the unique needs of water utilities and municipalities, ensuring our services are accessible and beneficial to all. We do not condone any form of discrimination, harassment, or bullying, and we strive to create a supportive environment where all voices are valued.

Confidentiality and Data Protection are paramount, given the sensitive nature of the data handled by Mahjee and our customers. We take every precaution to protect confidential information, including operational data and customer records, ensuring that such information is only shared when authorized and necessary. Our commitment extends to safeguarding data in compliance with privacy regulations, providing customers with the confidence that their data is secure and used appropriately. The integrity of the information we handle is critical in maintaining the trust of water utilities and municipalities.

Professionalism and Accountability are central to Mahjee’s promise of delivering quality services. We hold ourselves accountable for maintaining high standards in every aspect of our work, from communication and project delivery to addressing issues and making improvements. We recognize the impact our solutions have on the communities served by water utilities and municipalities, and we are dedicated to performing our duties responsibly. Should mistakes occur, we take immediate steps to correct them, ensuring the continued trust of our customers.

Health and Safety are priorities at Mahjee, both in our operations and in the services we provide. We are committed to adhering to safety protocols to protect our employees, partners, and customers. This commitment extends to the design and implementation of our solutions, which aim to support the safe management of water resources. We work closely with water utilities and municipalities to meet their safety standards, making sure our practices align with their regulatory requirements.

Use of Company Resources is conducted with responsibility and a focus on maximizing value for our customers. Mahjee’s resources, including technology and proprietary solutions, are utilized exclusively for legitimate business purposes. We are dedicated to protecting our intellectual property while respecting the intellectual rights of others, ensuring our customers receive innovative solutions without compromising ethical standards. Misuse of company resources is not acceptable, as it could detract from the quality of service provided to our clients.

Compliance with Laws and Regulations is a fundamental aspect of our operations. Mahjee understands the regulatory landscape in which our customers operate and is committed to complying with all local, state, federal, and international regulations relevant to water utilities and municipal services. We actively monitor changes in these requirements to ensure our practices and solutions remain compliant, enabling our customers to meet their regulatory obligations with confidence.

Environmental Responsibility is a key driver for Mahjee’s mission. We understand the importance of sustainable water management and are committed to developing solutions that help utilities and municipalities optimize water use and minimize waste. Our products and services are designed to support environmental sustainability, and we encourage customers to adopt eco-friendly practices by leveraging the insights and efficiencies our platform offers.

Reporting Violations is encouraged to maintain the integrity of Mahjee’s operations. Employees, partners, and customers are urged to report any suspected violations of this Code of Conduct, company policies, or legal requirements. We guarantee that all reports will be investigated confidentially and without retaliation. Our approach ensures that concerns are addressed promptly, fostering a culture of transparency and trust.

Consequences of Non-Compliance are clear, as Mahjee takes violations of its Code of Conduct seriously. Disciplinary actions, which may include termination of employment or business relationships, are taken when necessary to uphold our standards. Additionally, legal consequences will be pursued in cases involving illegal activities. Our customers can trust that Mahjee remains committed to ethical practices, ensuring the highest quality of service.

Mahjee’s Code of Conduct reflects our dedication to upholding these principles, not only for the benefit of our employees but also for our customers in the water utilities and municipal sectors. We recognize the critical nature of water management and public services, and we are steadfast in our commitment to providing ethical, reliable, and high-quality solutions that support the well-being of the communities we serve.